New Age Attire takes pride in providing high quality materials and designs to our customers. We stand with our customers to ensure they are always pleased.
You have 7 calendar days to request to exchange an item from the date you received it.
To be eligible for an exchange, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
All items that are discounted, on sale, or custom made are FINAL SALE.
Please send an email to NewAgeAttireLLC@gmail.com with your first and last name, order number, and photos of the defect.
If you item if found to be defective within 7 days of purchase, you may be eligible for a full or partial refund upon our discretion.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
*All Clearance Items Are Non Refundable*
Shipping fees will be added during check out for a flat rate depending on weight. Your order will be shipped USPS, either First Class or Priority mail also depending on weight.
You will be responsible for paying for your own shipping costs for returning your item. All shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Lost or Stolen Packages
We are not responsible for lost or stolen packages.
Orders over $50 qualify for free $100 shipping insurance through USPS.
If your package is lost or stolen, file a claim through the USPS website. Please feel free to reach out for any information you may need to help process your claim.